- Daniel Dobbs (Mutual Home Mortgage)
55 REASONS TECHNOLOGY WILL NEVER REPLACE AGENTS

Sympathize
Hold a hand
Hug
Possess wisdom
Debate an appraiser
Call out____ (a servicer not performing their job)
Question an attorney
Explain an inspection
Haggle with a home warranty company, roofer, HVAC tech, landscaper, repair person, structural engineer, pool service. HOA, city hall clerk
Pour a pound of shock in a listing’s agents mind
Sweep a porch - Trim a hedge - Hide the trash cans
Walk the dog
Help the …photographer, videographer, stager, iinspector
Look a client in the eye and …tell them their house is dirty and smells
Tell them their deceased parents’ home will sell, and they don’t have to worry to tell them their house needs paint
Make specific landscaping recommendations
Suggest updates specific to the home
Break down the housing market
Explain and answer questions about escrow
Talk about their home valuation
Describe specific contractual obligations
Tell them now is not the time they should be buying or selling
Help them understand …contracts - deeds - encumbrances - surveys - clouded titles - lot lines - percolation tests - septic systems - shared wells - deed restrictions - local zoning laws
Create a marketing plan
Execute a marketing plan
There are many more.
Ultimately, what an app can’t do — now or ever — is empathize with and help people who find themselves in a situation that is expensive, infrequent, complicated, inefficient, and unfamiliar to them.